Module 1
AI Unveiled

The abilities to define Artificial Intelligence, choose the correct tools for your organization, and communicate about AI are essential to its successful implementation. Foundational information and practice are key to completing all three of these tasks.

In this module, you will do the following:

Define Artificial Intelligence
Understand types of AI
Apply AI solutions in business settings
Collaborate with AI
Use AI to support your team
Talk to coworkers about AI

Module 2
Generative AI Frontiers

Generative AI has quickly risen to be the most popular and widely known of the different types of AI. This technology has changed how professionals approach content creation, media development, and sparking creativity. As a modern-day professional, it is essential for you to understand how to use this tool in your day-to-day work. Generative AI, a subset of artificial intelligence, leverages advanced neural networks and techniques like Generative Adversarial Networks (GANs) to create new and original content by learning from existing data. These technologies enable machines to generate realistic images, text, and other forms of media, pushing the boundaries of creativity and automation. In the business world, generative AI is employed for various purposes, such as automating content creation, designing innovative products, and personalizing customer interactions, thereby enhancing operational efficiency and customer engagement. Examples of generative AI in action include ChatGPT, Claude, and Google Translate. The importance of generative AI lies in its ability to drive innovation, streamline creative processes, and provide new avenues for business growth and competitive advantage.

In this module, you will do the following:

Explore types of generative AI
Explore generative AI uses in business settings
Practice choosing generative AI tools

Module 3
Engineering Effective Prompts

Every AI output is only as good as the question, or prompt, that the user inputs. You must become a skilled engineer who can communicate well with AI. If you give AI tools useful information, you will receive useful information in return.
In this module, you will do the following:

Define prompt engineering
Specify the elements of a good prompt
Craft prompts and evaluate their output

Module 4
Balancing Innovation and Privacy

As a new technology, AI presents novel and unique security and privacy concerns. Navigating these challenges requires awareness and common sense for all users, and will create new cybersecurity roles for professionals.
In this module, you will do the following:

Examine AI’s role in cybersecurity
Understand AI’s legal and ethical issues
Make decisions using AI

Module 5
Future Trends and Innovations in AI

As AI technologies are adapted and refined, they will impact peoples’ daily lives and the trajectories of many industries. The ability to anticipate what artificial intelligence may bring next will give you an edge in all sectors.
In this module, you will do the following:

Anticipate what comes next in AI
Explore AI’s effect on daily life
Identify emerging technologies in AI

Artificial Intelligence (AI) has evolved considerably over the years. As a modern day professional, it is important for you to understand how to leverage this emerging tool to augment and assist you with your work. The evolution of AI highlights the transition from simple automation to sophisticated, adaptive systems that can perform complex tasks and make autonomous decisions. Collectively, these elements underscore the transformative potential of AI in revolutionizing industries, enhancing human capabilities, and driving technological progress.

In this course, you will do the following:

Learn what defines artificial intelligence from other types of intelligence and computing
Practice communicating about AI effectively
Explore AI tools and the ways they can support your organization
Craft AI prompts
Navigate the privacy and security concerns AI technology presents
Prepare for AI’s effect on the future of technology

Course Design

CompTIA, a not-for-profit trade association, is here to help you get the tech foundation for life and the career you deserve with industry-leading certifications, courses, and expert knowledge. Today’s job market demands individuals have demonstrable skills, and the information and activities in this course can help you build your foundational technology skill set so that you can confidently and safely engage in the digital world.

This course utilizes a learning progression model to help you learn and build skills related to the course objectives, daily technology interactions, and career skills needed across a variety of fields. This learning methodology uses a series of steps to contextualize what you’re learning, elaborate on areas where additional instruction is needed, and provide relevance through practice and personalized feedback. You’ll then apply what you learned and demonstrate the skills you’ve gained through a series of activities and quizzes.

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